1. Agreement and scope
These terms govern access to the AixRR website, workspace application, APIs, and related services (the “Service”). By creating an account, accepting an order, or using the Service, you agree to these terms and any applicable order, plan, or data-processing addendum. If you use the Service for an organization, you represent that you can bind that organization and “you” includes the organization.
Contracting party: [Counsel must insert the full legal entity name, formation jurisdiction, service address, and governing-law venue before acceptance is enabled.]
The final version may include additional terms for paid plans, support, beta features, or data processing. If a signed order conflicts with these terms, the signed order controls for that conflict.
2. Accounts and workspaces
You must provide accurate account information, protect sign-in credentials, and promptly remove users who no longer need access. Workspace administrators are responsible for invitations, roles, connected accounts, automation permissions, and instructions given through the Service. A workspace may contain content belonging to multiple people, so administrators should provide appropriate notice and access controls.
You may use the Service only if you can legally enter this agreement. You must not share credentials, bypass authentication or workspace boundaries, probe or disrupt the Service, or use another person’s account without authorization. You are responsible for activity performed through your account unless it resulted from AixRR’s breach of its security obligations.
3. Connected providers
AixRR can connect to social, messaging, and other providers that you authorize. You represent that you own or control the account, page, or channel you connect and that you have authority to grant the requested permissions. Provider terms and policies apply in addition to these terms.
You are responsible for reviewing provider scopes, keeping provider credentials current, complying with rate limits and messaging rules, and responding to provider notices. AixRR may pause a connection when a provider revokes access, reports abuse, changes capability, or creates a security or compliance concern. We do not control a provider’s availability, policies, decisions, or retention.
4. Your content and feedback
You retain ownership of messages, contacts, files, configurations, prompts, automation definitions, and other content you submit or connect to the Service (“Your Content”). You grant AixRR the limited rights needed to host, copy, transform, transmit, display, and otherwise process Your Content to provide, secure, support, and improve the Service as described in the final agreement.
You are responsible for Your Content, including its accuracy, lawfulness, permissions, and impact on contacts or recipients. You must not submit content that you do not have the right to process or that violates privacy, intellectual-property, consumer-protection, employment, or communications laws. AixRR may remove or restrict content when reasonably necessary to comply with law, protect the Service, or address a credible abuse report.
If you send ideas or feedback, you allow AixRR to use them without restriction or payment, provided we do not identify you publicly as the source without permission.
5. Acceptable use
You may use AixRR only for lawful, authorized business or organizational operations. You must not:
- send spam, deceptive messages, unlawful promotions, threats, harassment, or content that infringes another person’s rights;
- collect, infer, or distribute sensitive information without an appropriate legal basis and notice;
- scrape a provider, bypass provider access controls, evade rate limits, or automate an action that the provider prohibits;
- reverse engineer, resell, frame, copy, or build a competing service from the Service except where law expressly permits it;
- introduce malware, overload the Service, test it without authorization, or attempt to access another workspace; or
- use the Service for emergency response, safety-critical control, medical diagnosis, credit decisions, or another high-risk purpose without written approval and appropriate human controls.
We may investigate suspected violations and may preserve or disclose information when needed to comply with law or protect people and systems.
6. Automation responsibilities
AixRR helps teams configure triggers, messages, routing, retries, human handoffs, and other workflows. Automation is not a substitute for judgment. You are responsible for reviewing a flow before publishing it, confirming recipient authorization and consent, setting safe limits, monitoring runs, and providing a human escalation path where the situation calls for one.
Before a message or action is delivered, capability, policy, window, permission, and provider checks may pass or fail. A successful AixRR run does not guarantee provider delivery, recipient receipt, accuracy, conversion, or compliance. You must review generated or templated content, duplicate-send behavior, retries, and changes to provider capabilities.
7. Changes and availability
The Service will evolve. We may add, change, or discontinue features, provider connections, limits, or documentation. We will make reasonable efforts to avoid materially reducing core functionality during an active paid term, subject to security, legal, provider, and operational requirements.
The Service may be unavailable or degraded because of maintenance, provider outages, network conditions, security events, force majeure, or dependencies outside our control. Any service levels, support commitments, credits, or paid-plan terms must appear in a signed order or published service-level document; this draft does not promise a particular uptime.
8. Suspension and termination
You may stop using the Service or ask an administrator to close a workspace at any time, subject to outstanding payment or order terms. We may suspend access to an account, workspace, connection, or workflow when reasonably necessary to address a security threat, legal requirement, provider action, suspected abuse, nonpayment, or material breach.
When practical, we will provide notice and an opportunity to cure before suspension for a curable breach. We may suspend without advance notice when delay could cause harm or violate law. On termination, your right to use the Service ends. The final agreement will specify the export window, deletion schedule, and any continuing rights or obligations.
9. Disclaimers and liability
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” AixRR disclaims implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted availability, error-free operation, and any warranty that a workflow will achieve a particular result. We do not warrant provider availability, message delivery, recipient action, or the accuracy of Your Content or automation output.
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, data, or business interruption. [Counsel must set the liability cap, carve-outs, indemnities, payment terms, and consumer-law limitations for the final agreement.]
Nothing in these terms excludes liability that cannot lawfully be excluded or limits rights that applicable law requires us to honor.
10. General terms and contact
These terms, applicable orders, and incorporated policies are the entire agreement about the Service. Neither party may assign the agreement except as permitted in the final terms. If a provision is unenforceable, the remaining provisions remain in effect. A waiver must be written and applies only to the specific instance. Notices may be sent through the Service, to the account email, or to the contact address in an order.
We may update these terms when the Service or law changes. For material changes, we will provide reasonable advance notice and identify the effective date. Continued use after the effective date means you accept the updated terms, except where applicable law requires another process.
Legal contact: [email protected] (placeholder — counsel must confirm the operating entity, mailbox, service address, governing law, venue, and notice procedure before launch).